Marcus Zeltzer
Founder at Yellow Canary
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There have been a number of disclosures to the The Fair Work Ombudsman from Australian higher education institutions, with confirmed underpayments exceeding $203 million and an additional $168 million earmarked for potential repayments.The National Tertiary Education Union's report attributes these issues to complex payroll systems, misclassification of roles, and inadequate compliance monitoring.Having reviewed over $80 billion of payroll records, we at Yellow Canary have found that most issues occur at the intersection of multiple core business functions.These issues are not just system-based; they are fundamentally people problems. Addressing these challenges requires a comprehensive, organisation-wide approach rather than relying solely on payroll teams. In this article, I examine the changes required in governance frameworks to effectively address underpayment issues within the tertiary sector.
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Stephanie Monardo CPHR
Head of Workforce Services | Driving HR Transformation| Leadership |Project Management|Consulting
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You make interesting and valid points here. The most challenging aspect of a compliance framework is the behaviour change that is required. Commitment from the top and on going education will be key here. Great share.
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Marcus Zeltzer
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If you are at KPMG Australia Legal and are looking for your next role, I highly recommend you reach out to Alex Feldman from . Alex is hiring and the T&B team are some of the nicest humans I've ever worked with
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Marcus Zeltzer
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Payday Super - live by 2026?Interesting article from Digital Service Providers Australia New Zealand (DSPANZ) on the road to implementation of payday superIn summary, the Payday Super initiative, while promising in its intent to streamline superannuation contributions through payroll systems, faces significant implementation hurdles. Industry stakeholders are urging the government to provide clear legislative frameworks and technical specifications without further delay to enable timely development and deployment of necessary software solutions. A collaborative approach, is essential to navigating these challenges and ensuring the successful implementation of Payday Super.Thanks to Paul Orford for the shareMore info here: https://lnkd.in/gd3Wnaac
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Marcus Zeltzer
Founder at Yellow Canary
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Thank you to the folks from the S2S Summit and Tank Stream Labs for the opportunity to speak at the Summit in Sydney in September. Being a founder is both challenging and rewarding; but as founders we need to do more to support each other through what is a really tough journey. Hopefully folks can get something from my contribution to a panel discussion at the Summit
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Marcus Zeltzer
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Love marketing and AI? Then join my good mates Dean K. and Michael Bezman for this epic role at Blend AI
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Marcus Zeltzer
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UK folks check out this job with our friends at FinLegal, great product, even better team!
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Marcus Zeltzer
Founder at Yellow Canary
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Very warm welcome to Tom McLeod who has joined Yellow Canary as our Chief Risk and Client Impact OfficerTom brings over 30 years of experience in leading risk, compliance, and audit functions across diverse industries such as mining, media, higher education, and manufacturingAt YC, Tom will oversee product output and reporting requirements to align with customer needs, contribute to strategic decision-making, and oversee risk management. Most importantly, Tom will advocate for the voice of the customer for everything we doWelcome to the team Tom, we're really excited to have you join!Warren Brandt Kirsty Martin Courtney Ford Rizvie Jaimon
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Marcus Zeltzer
Founder at Yellow Canary
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Yellow Canary recently contributed toward the payroll compliance section of HLB Mann Judd’s Not For Profit Financial Management Report.We asked respondents if they had ever carried out an audit of payroll compliance, and how.Of those who had carried out an audit in the past, 68% used third party providers, 32% used their internal teams, and 0% of these had used technology.The Yellow Canary platform has 400 error checks that it undertakes on data before it even applies a calculation to it.As humans, we have our own habits and rituals that we can easily repeat and become biased to.Conducting a third-party wage review helps to segregate duties, achieve an unbiased and accurate review, and alleviate pressure from internal teams.Utilising technology for regular reviews can:👉 Alleviate human error👉 Eliminate repetitive and time-consuming tasks👉 Reduce professional service costs👉 Help employers to proactively manage compliance on an ongoing basis#NFP #technology #automatedcompliance #payroll
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Marcus Zeltzer
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How are employers treated when they have committed several contraventions of the NES?The Fair Work Ombudsman does not look favourably on employers who have repeated instances of underpayments, even where these occur in different business units and time has passed.In 2017, The FWO took legal action against a large employer for underpaying a single salaried employee in NSW. The legal action was on the basis that the employer had previously self-reported the underpayment of 13 employees, despite the fact that:▪ This first instance of underpayment occurred 4 years prior▪ It involved hourly wage workers and not salaried workers▪ The employees were in different states (SA & QLD)▪ The employer had self-reported the second incident▪ The underpayment involved approximately only $5,200▪ The employer had rectified the underpayment▪ Penalties against the employer were still made against the employer.The lesson - when an underpayment issue emerges, it is essential to:(1) Ensure processes are in place to prevent future underpayments(2) Review your full workforce; it is not enough to look at an employee or business unit in isolation#contraventions #nationalemploymentstandards #underpayments #payroll
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Marcus Zeltzer
Founder at Yellow Canary
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Why shouldn’t you rely on your payroll system for compliance?▶ Payroll systems are primarily designed to process payments, not to ensure legal compliance.▶ They often cannot accurately apply the complex rules from modern awards and enterprise agreements.▶ No payroll system can perfectly interpret complex time and attendance data to accurately determine employee pay according to complex awards.▶ Payroll systems typically evaluate each pay period (e.g., fortnightly) in isolation, overlooking rules that span across multiple pay periods.▶ Enterprise payroll systems don’t cater to the intricacies of the Australian legal environment.We have to look at payroll as a two-way street.1️⃣ Payroll systems can focus on the inputs.2️⃣ Create a mechanism to audit the outputs. Rapidly identify, quantify and fix payroll errors before they exacerbate.#underpayments #payroll #compliance
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